World Quality Day featuring Qualsys Ltd
7th November 2018
Qualsys Ltd are one of Aizlewood's Mill's longest standing tenants, having been with us for almost 24 years and as such we have got to know them very well indeed. World Quality Day 2018 seems a great time for us to share with you a little bit more about this organistation, how they have developed over the years and what they hope to acheive in the future.....
In many organisations, quality is seen as the responsibility of an individual and is siloed from the rest of the business. It’s called upon only when something goes wrong, when it is too late to do anything about it. Costs have been incurred, time has been lost and reputation has been damaged.
Qualsys provide business management system software and services which makes quality the responsibility of everyone. This transforms company culture as there are robust processes, systems and structures in place. We do this through:
- Coaching champions – When a customer comes onboard with us, our Services team dive into their processes to help our customers streamline their processes, configure and train their employees
- Designing user friendly systems – every new feature must pass stringent testing
- Tailoring our software and services: quality isn’t a one-size fits all approach. We adapt to suit our customer’s needs.
How does the software work?
Our flagship solution, EQMS, is a modular system which helps organisation manage all aspects of quality. Customers can pick and mix from the following modules: Document Manager, Audit Manager, Risk Manager, Training Records Manager, Equipment Manager, Supplier Manager, CAPA Manager.
New products include: Kiosk (a touchscreen solution used to capture risk and incident data from anywhere in the business), and a BI Dashboard (for advanced analytics)
How long have you been in business?
Qualsys was founded in 1995. The software looked very different back then! We’re now one of the top three largest quality management software providers in the UK.
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What sector/type/size of businesses do you work with?
We work with lots of amazing companies, from global giants like Honeywell, Virgin Media, BT and Sodexo to the smaller SMEs. We’ve completed over 700 implementations of our software since 1995.
We working with heavily-regulated organisations across many different verticals. Life sciences is a key growth market for us.
How has Qualsys grown so rapidly?
Qualsys works really closely with our customers to develop our software and services and this has given us a unique competitive advantage. For example, using the Aizlewood’s Mill conference facilities gives us the opportunity to host events to learn from our customers. Finding new talent has been one of the biggest challenges Qualsys has faced over the years.
Are you doing anything to celebrate World Quality Day?
This year’s World Quality Day theme is all about trust. So Kate Armitage, Head of Quality Assurance is hosting a World Quality Day Lunch and Learn session focusing on ISO 9001:2015, the quality management system standard. Quality professionals can submit their questions either beforehand or on twitter. More information: https://quality.eqms.co.uk/iso-90012015-lunch-and-learn-qa-for-world-quality-day
What has kept you at Aizlewood’s Mill for almost 25 years?
The service, location and ability to support our growing team!
Describe the personality of Qualsys?
Qualsys is a learning organisation. The company invests in employee training and development so we can pass our knowledge onto our customers. This helps us to develop our software, attract new business and be a thought leader in the space. We actually have a network of almost 20,000 quality professionals subscribe to our content: https://quality.eqms.co.uk/blog/ .
We actually did a brand workshop last year where we covered our personality. Qualsys are (like Brian Cox!):
- Personable, genuine and caring
- Down to earth and approachable
- Optimistic, friendly and inquisitive
- Enthusiastic and passionate
- Bold and confident with a point of view
Company mantra? To grow by case study!
